Shopping Basket

Customer Services: 01769 736 637Customer Services: 01769 736 637

Shipping

Please Note: Unfortunately due to the ongoing Coronavirus situation, Royal Mail have informed us that they are running behind schedule in some areas because of staff sickness. Please could we ask for your patience in these unprecedented times but can reassure you that your order will be dispatched without delay. Thank you.

Shipping Charges
If you would like to know how much shipping will be, click on the ‘Add to Basket’ button and the shipping charge will be displayed inside your shopping basket. Orders are calculated on the total weight of the shopping basket, during the check-out process the shopping basket will present you with the couriers available for your order and the price for each courier.

All orders are dispatched by either Royal Mail, Hermes, UPS or DHL, we also have a Royal Mail Special Delivery option for urgent deliveries. (Please Note: Orders must be received before 2pm for Next Day delivery to the UK, any orders received after 1pm or over a weekend will be dispatched the next following working day).

All UK orders over £50 will automatically qualify for FREE Royal Mail 2nd Class shipping, if you wish to upgrade to a faster shipping method you can do so within the shopping basket at your own expense.

Handling Times
Orders that are received by 3pm Monday to Friday, or 11am on Saturday are dispatched on the same day. Orders received after these cut-off times will be dispatched on the next working day and orders received after 11am on Saturday will be dispatched on the following Monday or on the first available working day.

Shipping Destinations
We currently take orders through the website for delivery to the following locations:

United Kingdom:
England, Scotland, Wales, Northern Ireland, Isle of Man, Scilly Isles, Scottish Highlands and the Channel Islands.

Please allow an extra 1-2 days for delivery to the Channel Islands, Isle of Man, Scilly Isles and the Scottish Highlands.

Europe:
Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain (not including the Canary Islands) and Sweden.

We aim to deliver orders to mainland Europe within 5-7 working days from the day of dispatch but please allow up to 21 days before contacting us.

Worldwide:
If you live outside the United Kingdom, Europe (EU), Isle of Man and the Channel Islands and would like to place an order, please contact us and we will get back to you with further details and a price for shipping.

Free UK Shipping

on orders over £50

Same Day Dispatch

on hundreds of products

Express Ordering

Streamlined guest checkout

Safe & Secure

Visa / MasterCard / PayPal

Customer Services
  • My Account

  • Advice & Information

  • Shipping

  • Returns & Refunds

Newsletter

Sign up to our mailing list to receive fantastic offers and discounts.

© 2020 Pet Shop 2Go.
2 The Old Saw Mills, Atherington, Umberleigh, Devon, United Kingdom, EX37 9HU.

Accepted Credit / Debit Cards

Select your currency
EUREuro